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FAQs

Posted by Nazz Abdullah On 12:24 AM
Q: Can I trade in my car at your showroom?
A: Yes. We will try our best to get a better valuation for your existing vehicle when you purchase a Proton from us.

Q: What is the waiting list for a Proton?
A: For high demand vehicles the waiting list is approximately 1 to 1.5 months. We will be best at providing you the estimated delivery time from Proton plant.

Q: What is the deposit needed and the downpayment?
A: A minimum RM100 deposit is required on booking, and the final downpayment will depend on the loan amount taken. Our approved panel of finance companies will provide a loan to a maximum of 90% of the car value to qualified buyers.

Q: When I cancel my order, can I get a refund on my deposit?
A: With a valid and reasonable explanation, we will apply for a refund for you.

Q: What do I need to prepare for loan application? Who applies for the loan?
A: We will need copies of applicant I.C, Driving License, and possibly your 3 months latest Payslips & 3 months latest bank statements. We will let you select from our panel of Finance Companies and we will apply for the loan on your behalf. It's that EASY! Details of documents required for loan application click here.

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